This policy explains what we collect, how we use it, and the steps we take to protect customer data when you use AC Gurus Dubai.
AC Gurus Dubai provides AC repair, maintenance, cleaning, gas refill, and related HVAC services across Dubai. This Privacy Policy applies to our website, phone calls, WhatsApp messages, email communication, and service bookings.
By contacting us or using our services, you agree to the terms described below. If you do not agree, please do not share personal information through our website or communication channels.
We may collect your name, phone number, email address, service location, and any details you share when requesting AC repair, maintenance, cleaning, or support. If you contact us by WhatsApp, phone, or email, we also collect the message content and basic communication records.
We use your information to respond to enquiries, schedule visits, provide quotes, complete services, send booking updates, and improve customer support. We may also use it to share service reminders, warranty information, and relevant offers from AC Gurus.
We do not sell your personal information. We may share information only with technicians, service partners, payment providers, or trusted tools that help us operate the business and deliver your requested service.
We take reasonable technical and organizational steps to protect the information you provide from loss, misuse, or unauthorized access. No online system is completely secure, but we work to keep your data protected.
Our website may use cookies or similar technologies to understand how visitors use the site, remember preferences, and improve performance. You can control cookies through your browser settings.
You may request access, correction, or deletion of your personal information by contacting us. You can also opt out of promotional messages at any time by letting us know directly.
If you have a privacy question or want to update your information, contact us at Info@acgurus.ae or call +971 56 533 6429.
Last updated: May 2026
